1. Agreement to Terms

By booking our services at CleanOut CashIn, you agree to be bound by these Terms and Conditions. Please read them carefully before scheduling any service.

2. Services Provided

CleanOut CashIn provides two primary services:

Cleaning & Removal: Complete cleanout of designated spaces with responsible disposal, donation, and recycling of items.
Removal & Resale: All services included in Cleaning & Removal, plus professional resale of valuable items with profit sharing.

3. Limitation of Liability

3.1 Damage During Moving and Selling

CleanOut CashIn shall not be held liable for any damages to items that occur during the moving, transportation, storage, listing, photographing, or selling process. This includes but is not limited to:

Scratches, dents, chips, or other physical damage to items during handling or transportation
Damage resulting from normal wear and tear during the resale process
Loss or damage occurring during shipping to buyers
Deterioration or damage during storage prior to sale
Any pre-existing damage or defects not disclosed by the customer

3.2 Authorization to Transport Items

By engaging our services, you hereby authorize CleanOut CashIn to:

Transport items from your property to our storage, donation centers, recycling facilities, or disposal sites
Transport items to shipping carriers or buyers for resale purposes
Move items within your property as necessary to complete the cleanout
Load, unload, and handle items using appropriate equipment and vehicles

Customer Acknowledgment: The customer acknowledges that items selected for removal or resale will be handled with reasonable care, but CleanOut CashIn cannot guarantee the condition of items throughout the process. The customer accepts full responsibility for identifying and securing any items they wish to keep before service begins.

4. Pricing and Payment

Pricing for our services is based on custom quotes that take into account the size of the space, the amount and type of items to be removed, and any special circumstances. Each job is unique, and we provide personalized pricing after an initial assessment.

All pricing will be provided through a detailed quote before service begins
Payment is due upon completion of the cleanout service
For Removal & Resale service: Customers receive 40% of the money made from any items successfully sold
Profit sharing payments will be distributed after items are sold and payment is received from buyers

Profit Sharing for Resale Service

When you choose our Removal & Resale service, you earn 40% of all proceeds from items we successfully sell. We handle all the work—listing, photographing, communicating with buyers, and shipping—while you get cash back from items you no longer need. It's a win-win!

Additional Charges for Special Items

Large and unique items that require special handling, disposal, or equipment may incur additional charges beyond the standard pricing. This includes but is not limited to:

Large Items: Pianos, pool tables, hot tubs, large safes (Note: We do not handle commercial or industrial equipment/machinery)
Special Disposal Items: Hazardous materials, chemicals, paint, automotive fluids, tires, electronics requiring certified disposal
Heavy Items: Concrete, bricks, stones, extremely heavy furniture or equipment
Specialized Equipment Needs: Items requiring special tools, additional personnel, or rental equipment for safe removal
Unique Items: Antiques, collectibles, or items requiring specialized knowledge for proper handling and valuation

Customer will be notified of any additional charges before they are incurred. If additional fees apply, we will provide a revised quote and obtain approval before proceeding with those specific items.

5. Cancellation Policy

Cancellations must be made at least 24 hours before the scheduled service time. Cancellations made with less than 24 hours notice may be subject to a cancellation fee.

6. Customer Responsibilities

As a customer, you agree to:

Provide accurate information about the space and items to be removed
Clearly identify and secure any items you wish to keep before service begins
Provide access to the designated space on the scheduled service date
Ensure all items to be removed are your property or you have authorization to dispose of them
Disclose any hazardous materials or special disposal requirements

7. Resale Service Terms (Removal & Resale Only)

For customers who choose the Removal & Resale service:

CleanOut CashIn will evaluate items for resale potential
Not all items may be suitable for resale
We will handle all listing, photography, communication with buyers, and shipping
Customers receive 40% of the proceeds from all items successfully sold
Profit sharing payments will be distributed after items are sold and payment is received from buyers
Items that do not sell within a reasonable timeframe may be donated or disposed of
CleanOut CashIn reserves the right to set pricing for items being sold to maximize resale value

8. Satisfaction Guarantee

We stand behind the quality of our cleanout service. If you are not satisfied with the cleanliness of your space after service, please contact us within 24 hours and we will work to address your concerns.

9. Privacy

Your personal information will be kept confidential and used only for the purpose of providing our services. We will not share your information with third parties except as necessary to complete the service (e.g., donation centers, recycling facilities).

10. Changes to Terms

CleanOut CashIn reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]

Phone: (317) 999-7945